A message from Lenny sent to me several years ago. Both he and I had
completely forgotten about this one.
X-UIDL: 819953774.033
From: Leonard N. Foner
Date: Sun, 24 Dec 1995 16:21:30 -0500
To: rhodes@media.mit.edu
Subject: Gee, does _this_ sound familiar?
Cc: foner@media.mit.edu
I just happened to trip over this in a relatively ancient Risks digest. It
sounds _exactly_ like what's happening in Congress today.
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Date: Mon, 3 Jun 1991 12:07:33 xxx
From: [anonymous]
Subject: Privacy and Network Monitoring
By some odd coincidence, the recent privacy thread in Risks comes along right
on the heels of an ugly incident at the company I work for. We have a very
large internal network along with a system of newsgroups on a wide variety of
topics. One of these is called "grumps" which is designed essentially for the
venting of curmudgeonly humor. It is generally considered to be the electronic
equivalent of the occasional water-cooler gripe session. Although humorous in
intent, sometimes issues important to the running of the company surface there.
I posted a satirical message last month, taking the company to task for some
bit of silly official pomposity, and thought nothing more of it.
Imagine my surprise when two weeks later, my manager's boss called me into his
office, with a copy of that message on his desk. He informed me that I should
think carefully about sending out this sort of thing and that it reflected
poorly on me and could jeopardize my professional advancement. Upon
investigation, I discovered that our personnel department has very quietly
taken on the job of surreptitiously monitoring traffic on certain internal
"recreational" distribution lists. When something "offensive" is detected, it
gets back, via the personnel system, to the offender's management.
I had a long talk with our VP of personnel who explained that they weren't
"spying", they were just trying to keep "offensive" mail off the net. Of
course, *they* decide what is offensive or not. There is a risk here, one
which I don't recall having seen mentioned here before, and it is that
personnel/management people operate under a very different set of values than
the people in the technical community with whom I normally share such postings.
For example, this VP pointed with pride to the fact that she doesn't have a
computer in her office. The manager I talked to insisted that posting to a dl
is a public act, whereas I view it as private in the same way as a conversation
around the lunch table in a group of friends. These people have now set
themselves up as social arbiters of a system which they themselves never use.
After thinking about this incident, I implemented an anonymous mail forwarding
system, which would allow people to express their opinions openly without fear
of retribution on unspecified charges. Not surprisingly, word of this got
around too. This system proved to be intolerable to Personnel. They could not
stand the idea that anyone could say what they liked and couldn't be traced,
despite the fact that the company itself operates a "Comment" system, which is
designed to allow people to send anonymous comments to management. I was
politely asked to stop my forwarding service. After thinking it over, I
agreed, and I now regret that decision. The net result has been greatly
decreased traffic on the grumps dl, and a major loss of faith on my part in the
goodwill of the management of our company toward the people who work here.
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